refund policy

REFUND POLICY

At Book Publishing Advisor, we are committed to providing professional publishing services and maintaining transparency throughout the project process. This Refund Policy outlines the circumstances under which refunds may be requested and considered.

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. General Policy

Our services involve the allocation of professional time, resources, and creative work. As a result, refunds are evaluated on a case-by-case basis and may be subject to the project status, work completed, and services rendered.

2. Eligibility for Refunds

Refund requests may be considered under the following circumstances:

Refund requests must be submitted in writing to info@bookpublishingadvisor.com.

3. Non-Refundable Services

The following services are generally non-refundable once work has begun or deliverables have been provided:

Because these services involve professional labor and customized work, completed portions of a project are not eligible for refund.

4. Work in Progress

If a refund request is submitted after a project has started but before completion, Book Publishing Advisor may review the request and determine whether a partial refund is appropriate based on:

Any approved refund may be reduced to reflect work already performed.

5. Client Delays and Abandoned Projects

If a client fails to provide required materials, approvals, feedback, or communication necessary to continue a project, the project may be placed on hold.

Projects with no written communication for forty-five (45) consecutive days may be considered inactive.

Inactive or abandoned projects are not eligible for a refund. Reactivation fees may apply if the client wishes to resume the project.

6. Publishing and Marketing Results

Book Publishing Advisor provides professional publishing support and marketing-related services; however, we do not guarantee:

Because such outcomes depend on numerous factors outside our control, refunds will not be issued based solely on publishing, sales, ranking, or marketing results.

7. Chargebacks and Payment Disputes

We encourage clients to contact us directly regarding any concerns before initiating a chargeback or payment dispute.

We reserve the right to provide supporting documentation, correspondence, contracts, approvals, and project records to payment processors and financial institutions in response to disputed transactions.

8. Approved Refunds

If a refund request is approved, the refund will be issued using the original payment method whenever possible.

Refund processing times may vary depending on the payment provider and financial institution.

9. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised effective date.

10. Contact Information

If you have any questions regarding this Refund Policy, please contact us: Book Publishing Advisor

We value our clients and strive to resolve concerns professionally, fairly, and promptly.